1. Acceptance of Terms
By downloading, installing, or using Bloom ("the App"), you ("User," "you") agree to be bound by these Terms of Service and End User License Agreement ("Terms") between you and Filippo Forti ("we," "us," "our").
If you do not agree to these Terms, do not install or use the App.
Minimum Age: You must be at least 13 years old to use Bloom. If you are between 13 and 18, you represent that your parent or guardian has reviewed and agreed to these Terms on your behalf.
2. License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
- Download and install the App on devices you own or control
- Use the App for your personal, non-commercial relationship wellness purposes
This license does not include:
- Copying, modifying, or distributing the App
- Reverse engineering or attempting to extract source code
- Using the App to build a competing product
- Removing or altering any proprietary notices
3. Your Account
3.1 Registration
You need an account to use Bloom. You agree to provide an email address you control and to keep it current.
3.2 Account Security
You sign in with a one-time code sent to your email address, so your email inbox is the key to your account and you are responsible for keeping it secure. Notify us at hello@realbloom.life if you suspect unauthorised access to your Bloom account.
3.3 One Account Per Person
Accounts are for individual use. You may not share access to your account with others.
4. Acceptable Use
4.1 You May Use Bloom To
- Track your personal relationships and interactions
- Log care actions and record which in-app suggestions you acted on
- Use the "plant" metaphor to stay intentional about nurturing your connections
- Invite someone to share the care of a plant with you
4.2 You May Not Use Bloom To
- Stalk, harass, surveil, monitor, or harm any individual
- Build a record of another person for any purpose other than your own relationship reflection
- Send invitations to people who have not agreed to receive them, or send them repeatedly
- Attempt to circumvent security measures or access other users' data
- Upload or transmit malicious code, spam, or illegal content
- Use the App in any way that violates applicable laws or regulations
- Impersonate another person or entity
- Use automated scripts, bots, or scrapers against the App or our servers
4.3 Regarding Information About Others
Bloom is built so that the names and contact details of the people you track remain on your device. Nonetheless, when you record information about another person — including relationship details, birthdays, and your notes about how interactions went — you represent that you are doing so for personal relationship reflection only, and that you will not use it to harm, manipulate, surveil, or harass anyone.
If a person asks you to remove their information from Bloom, we expect you to do so. If only you tend the plant, deleting it erases both the server-side record and everything stored about them on your device. If you share it, stop sharing it first (Section 4.4), which gives you a plant of your own, then delete that: your care logs go with it, and the other person keeps their own.
4.4 Plant Invitations
When you invite someone to share a plant, you provide their email address, which is transmitted to our servers and stored only in coded (hashed) form, never as the address itself, and your own email address is disclosed to them if they open the invitation. An invitation closes after 5 days if nobody answers it, and you can delete one you sent from your profile before then; we do not tell you whether someone declined. You are responsible for having a legitimate reason to contact that person.
Once an invitation is accepted, both of you tend the same plant and each of you can see every care log the other records on it, including how an interaction went and how it left the person who logged it feeling. Only share a plant with someone you are comfortable seeing that. When you accept an invitation you can combine it with a plant you already have for the person who invited you, if you tend that plant on your own: the care logs on your existing plant then move to the shared plant, where the other person can read them, and your existing plant is deleted. Either of you can stop sharing the plant at any time: whoever stops keeps a copy of it with their own care logs, the other person keeps the original with theirs, and neither of you sees the other's care logs on it any more. Deleting your account deletes all your care logs, and a shared plant stays in the other person's garden without them, while a plant only you tend is deleted with everything on it.
See Section 4 of our Privacy Policy for the full description.
5. Content You Create
5.1 Your Content
Relationship data, care logs, notes, and other information you create in Bloom belong to you. We do not claim ownership of your content.
5.2 License to Us
By storing content on our servers through Bloom, you grant us a limited license to process and store that content solely to provide the App's functionality. We do not use your content for any other purpose.
5.3 On-Device Content Cannot Be Recovered by Us
Significant parts of your content — the names of the people you tend, their contact details, your private notes, drafts, and worksheet answers — are stored only on your device and are never transmitted to us. This is a deliberate privacy design, and it has a consequence you should understand:
If you lose your device, erase it, or uninstall the App and delete your account, we cannot restore that information for you. We do not hold a copy. Signing in on a new device restores your garden's structure and history, but not the names or contact details, which you will need to enter again.
5.4 Backup Responsibility
We make reasonable efforts to maintain the integrity of data held on our servers, but we are not responsible for data loss. Maintain your own records of anything important.
6. Privacy
Your use of Bloom is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
Key points:
- The names and contact details of the people you track are stored on your device only, and are never transmitted to our servers — with the single exception of the invitation feature described in Section 4.4
- Care logs on a plant you share are visible to the person you share it with (Section 4.4)
- Bloom contains no analytics, telemetry, advertising, or crash-reporting services
- We do not sell or share your personal data
- You can delete your account, and all data associated with it, at any time from within the App
7. Third-Party Services and Links
When you choose to contact someone, Bloom hands off to another app on your device — the phone dialler, SMS, email, WhatsApp, Instagram, Telegram, Snapchat, Signal, or TikTok. Your use of those apps is governed by their own terms and privacy policies. We are not responsible for the content, availability, or practices of any third-party service, and we have no visibility into what you send through them.
The App relies on Supabase for authentication and data storage and on Expo for delivering app updates.
8. Pricing
Bloom is currently provided free of charge. There are no in-app purchases or subscriptions.
If we introduce paid features in the future, we will update these Terms and present the applicable pricing and renewal terms before you are charged. Any such purchases would be processed by Apple or Google under their own billing terms, and managed through your App Store or Google Play account.
9. Intellectual Property
All content provided by Bloom — including the app design, illustrations, plant metaphors, care guidance text, botanical naming, and branding — is owned by Filippo Forti and protected by copyright, trademark, and other intellectual property laws.
"Bloom" and related marks are trademarks of Filippo Forti. You may not use them without our written permission.
10. Disclaimers
10.1 Not a Medical or Therapeutic Service
Bloom is a personal relationship wellness tool, not a mental health service, therapy platform, or medical device. Nothing in the App constitutes mental health advice, medical advice, or therapeutic treatment. The care suggestions and health scores it produces are reflective prompts, not clinical assessments. If you are experiencing mental health difficulties, please consult a qualified professional.
10.2 No Guarantee of Relationship Outcomes
Bloom provides tools and suggestions to help you reflect on your relationships. Plant health scores are a metaphor generated by a formula from what you choose to log; they are not a measurement of any real relationship. We make no guarantees about the outcome of any relationship or interaction.
10.3 "As Is" Service
The App is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
- The App will be uninterrupted, error-free, or secure
- Any defects will be corrected
- The App or its servers are free of viruses or harmful components
11. Limitation of Liability
To the maximum extent permitted by applicable law, Filippo Forti, and anyone acting on their behalf, will not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, goodwill, or other intangible losses
- Damages arising from your use of or inability to use the App
- Any conduct or content of third parties
Our total liability to you for any claims arising from these Terms or your use of the App shall not exceed the greater of: (a) the amount you paid us in the 12 months prior to the claim, or (b) $10 USD.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above may not apply to you.
12. Indemnification
You agree to defend, indemnify, and hold harmless Filippo Forti from any claims, damages, losses, and expenses (including reasonable attorney fees) arising from:
- Your use of the App
- Your violation of these Terms
- Your violation of any third party's rights
- Information you record about third parties in the App, and any invitations you send
13. Termination
13.1 By You
You may stop using the App and delete your account at any time from within the App (Profile → Delete Account), or by contacting us at hello@realbloom.life. Deleting your account removes your server-side data and erases Bloom's data from that device, as described in Section 6 of the Privacy Policy.
13.2 By Us
We may suspend or terminate your account if you violate these Terms, engage in abusive behaviour, or as required by law. We will provide notice where reasonably practical.
13.3 Effect of Termination
Upon termination, your license to use the App ends. Provisions of these Terms that by their nature should survive — including disclaimers, limitation of liability, and indemnification — will survive termination.
14. Governing Law and Disputes
These Terms are governed by the laws of Spain.
For consumers in the EU: You keep the protection of the mandatory consumer laws of the country where you live, and you can bring a claim in the courts there. Nothing in these Terms affects your statutory rights as a consumer, including your rights under GDPR.
Informal Resolution: Before filing a formal dispute, please contact us at hello@realbloom.life so we can try to resolve it informally. We will respond within 30 days.
Arbitration (if applicable): [Optional — consult an attorney before including a binding arbitration clause, as enforceability varies by jurisdiction.]
15. Apple App Store Additional Terms (iOS Users)
If you downloaded Bloom from the Apple App Store, you acknowledge:
- These Terms are between you and Filippo Forti only, not Apple Inc.
- Apple has no obligation to provide maintenance or support for the App
- In the event of any failure of the App to conform to a warranty, you may notify Apple for a refund of the purchase price (if any); Apple has no other warranty obligation
- Apple is not responsible for addressing any claims relating to the App
- Apple is a third-party beneficiary of these Terms and may enforce them against you
16. Google Play Additional Terms (Android Users)
If you downloaded Bloom from Google Play, you acknowledge:
- These Terms are between you and Filippo Forti only, not Google LLC
- Google is not responsible for the App or for any claims relating to it
17. Changes to These Terms
We may update these Terms from time to time. When we do:
- We will update the "Last Updated" date
- For material changes, we will notify you in the App or by email
- Your continued use after the effective date constitutes acceptance
18. Contact Us
Questions about these Terms?
Provider: Filippo Forti
Email: hello@realbloom.life
Address: C. Sevilla, 10, 35007 Las Palmas de Gran Canaria, Spain
By using Bloom, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.